From:	Juhlke Tom (BRCA/ISY)
Sent:	August-27-08 11:41 AM
To:	All BRCA
Subject:	Increased Bouncing Email Messages the past week..
Hello everyone,

There has been an unusual increase in bounced email messages in the past week.

Most of the reasons for this as the error messages state,

 1) You do not have permission to send to this recipient.  Relaying not allowed... For assistance, contact your system administrator.

"Contacting the System administrator" (myself) is not going to resolve this issue..

There is nothing I can do to resolve this as it is not an accurate instruction to follow to resolve this.

All you have to do is wait a few minutes then send the message again.

2) "The recipient's mailbox is Full". For assistance please contact your system administrator.

If the recipient's mailbox is full again there is nothing I can do to empty or free up space on the recipient's mailbox as I have no control over that either. Contact the recipient to have them to free up space.

Last error message is 

3) "Your message did not reach all of the intended recipient's due to a Bad email address".

Double check the email address even if you have been sending emails to the same person for the past 50 years.

Usually the resolution is to call the person to verify the address or the person has a new email address and has not informed you of the change.

Again, there is nothing I can do to resolve if this is the case.

If the message continues to bounce and is reporting a different errors than what I have discussed here then we can investigate the cause

& you should submit a Track-it request for help.

Thanks for your assistance & cooperation in this matter.

Tom Juhlke 
Exchange Administrator